Contact | Website | Phone | Availability | If you need to… |
Air Liquide Health Benefits Center | www.airliquidehealthbenefits.com | 1-800-964-8826 | Mon-Fri 7AM-7PM (CT) |
● Enroll ● Add or drop a dependent ● Report a life event ● Change or designate a beneficiary ● Find detailed overviews of your benefits and SPDs ● Get help with claim issues or issues related to accessing care ● Find out if you are eligible for retiree medical benefits |
Above and Beyond | alaboveandbeyond.performnet.com alaboveandbeyond@biworldwide.com |
N/A | N/A | ● Recognize colleagues for demonstrating behaviors that support Air Liquide’s core values ● Redeem award points for personal items |
Active & Fit Direct | www.perksatwork.com | 1-844-646-2746 | Mon-Fri 7AM-8PM (CT) |
● Get a fitness center membership for $25 a month ● Access to 9,000+ fitness centers ● $75 to start; $25 enrollment fee, $25 first month’s membership and $25 last month’s membership ● No contract required |
Aetna | www.aetna.com | 1-866-449-6495 | Mon-Fri 8AM-6PM (CT) |
● Speak with an Aetna Concierge ● Find a physician or healthcare facility in the Aetna network ● File a claim or check a claim status ● Request a new ID card or print a temporary card ● See a summary of covered health services ● Aetna Custom Care Management Unit |
Aetna Resources for Living (EAP) | www.resourcesforliving.com
Username: Air Liquide |
1-888-238-6232 | 24/7 | ● Find work/life resources ● Access confidential counseling and services ● Access interactive tools and educational resources to help with life’s changes and challenges |
Air Liquide Advocacy Team | https://alight.com/advocacy
Health Pro for AL: Sydney McDonald |
1-800-513-1667, ext. 2905 | Mon-Fri 7AM-6PM (CT) |
● Address non-eligibility access to care and claims issues that you have been unable to resolve ● Resolve claim related issues with health providers ● Initiate corrective and/or proactive action as appropriate to resolve or avoid health related issues |
Air Liquide Pension Services (ALPS) | https://airliquide.pensionpath.com | 1-877-465-2577 | Mon-Fri 8AM-6PM (CT) |
● Access personal pension data ● Model pension benefits ● Use retirement planning tools ● Designate or change your pension beneficiary |
Axiom | www.axiomllc.com | 1-877-502-9466 | 24/7 | ● Report first aid treatment (reported by Employee, Manager or HSES Representative) ● Seek first aid advice for a work-related incident |
2nd MD | www.2nd.MD/aetna | 1-866-410-8649 | ● Connect with a board-certified, leading doctors across the country for an expert second opinion via video or phone within three to five days ● Access a care team that will provide free and confidential service |
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Cigna Dental | www.cigna.com | 1-800-244-6224 | 24/7 | ● Find a PPO network dentist ● File a claim or check a claim status ● Request a new ID card ● Print a temporary ID card ● See a summary of covered health services |
Common Bond | www.perksatwork.com | 1-800-975-7812 | Mon-Fri 8AM-5PM (CT) |
● Manage your student loans by refinancing or smarter student loans for your education or your child’s undergraduate or graduate education |
CVS Caremark | www.caremark.com | 1-866-341-8530 | N/A | ● Find a network retail pharmacy or a CVS mail order pharmacy ● Order and manage prescriptions & check drug coverage ● Manage prescription costs and access savings tools |
Gallagher Bassett | https://www.mygbclaim.com/App/Logon | 1-800-227-7391 | N/A | ● File a workers’ compensation claim when a work-related injury requires medical treatment ● Reported by either the manager or the HSES representative |
Healthy Elements Wellness Program | https://www.assethealth.com/airliquide | 1-855-444-1255 | Mon-Fri 7AM-7PM (CT) |
● Inquire about wellness incentives ● Download wellness incentive form ● Participate in online health assessment ● Inquire about wellness challenges ● Participate in health coaching ● Learn more about the Smoking Cessation program |
International S.O.S. | www.internationalsos.com | United States: +1-215-942-8226 Paris: +33-0-155-633-155 Singapore: +65-6338-7800 |
24/7 | ● Access medical and travel security information ● Obtain pre-travel advice to prepare for a safe and healthy trip ● Arrange for emergency assistance abroad |
Medicare Social Security Assistance | https://www.ssa.gov/medicare/ | 1-800-MEDICARE (1-800-633-4227) | 24/7 | ● Learn about Medicare ● Apply for Medicare ● Start, finish or check the status of an application ● Manage your Medicare benefits |
MetLife Legal Plans | www.legalplans.com | 1-800-821-6400 | Mon-Fri 7AM-6PM (CT) |
● Prepare or update a will, living will or powers of attorney |
MetLife — AD&D | www.metlife.com | 1-800-638-6420 | N/A | ● Contact customer service for AD&D claims |
MetLife —Home & Auto | www.metlife.com/mybenefits.com | 1-800-438-6388 | Mon-Thurs 7AM-9PM (CT)Fri 7AM-8PM (CT)Sat 8AM-3:30PM (CT) |
● Purchase auto and home insurance at group discounted rates ● Purchase personal excess liability, boat, condo, motorhome, recreational vehicle, or renter’s insurance |
MetLife — Leave of Absence | www.metlife.com/mybenefits.com | 1-877-638-8262 | Mon-Sun 7AM-10PM (CT) |
● File a Short-Term or Long-Term Disability claim ● File a Family Medical Leave Act (FMLA) claim |
MetLife — Transitions Solutions | https://mybenefits.metlife.com | 1-877-275-6387 | Mon-Fri 8AM-5PM (CT) |
● Continue your life coverage benefits after ending employment with Air Liquide |
MetLife — Travel Assistance | http://webcorp.axa-assistance.com
Login: axa |
1-800-454-3679 | 24/7 | ● Access medical, legal, transportation and financial assistance when you are more than 100 miles away from home ● Make flight, hotel and dining reservations as well as business-related services when you are more than 100 miles away from home |
NurseLine | www.aetna.com | 1-800-556-1555 | 24/7 | ● Chat with a nurse ● Understand treatment options ● Ask medication questions ● Choose appropriate medical care ● Get help preparing for a doctor’s visit |
PayFlex | www.mypayflex.com | 1-888-678-8242 | Mon-Fri 8AM-6PM (CT) |
● Request to close an HSA opened in error ● Request for the return of excess contributions ● Determine your health care spending account contributions and potential increase in savings |
Perks at Work | www.perksatwork.com | N/A | N/A | ● Access discounts to different services and resources |
Progyny | https://progyny.com info@progyny.com |
1-212-888-3124 | Mon-Fri 8AM-8PM (CT) |
● Family building support for infertility ● Innovative, all-inclusive benefit includes personalized, concierge style support, customer digital tools, and access to largest network of reproductive endocrinologists |
Social Security Disability | www.ssdcservices.com | 1-800-374-9950, ext. 390 | Mon-Fri 8AM-4PM (CT) |
● Learn about what Social Security Disability is, how you can qualify and how much you can earn ● Apply for Social Security Disability |
Superior Vision (National Plan) | www.superiorvision.com | 1-800-507-3800 | Mon-Fri 7AM-8PM (CT)Sat 10AM-3:30PM (CT) |
● Find a national network vision plan provider ● File a vision care claim |
T. Rowe Price | www.rps.troweprice.com | 1-800-922-9945 | Mon-Fri 6AM-9PM (CT) |
● See your 401(k) balance ● Change contribution amount/investment selections ● Access investment guidance provided by Morningstar ● Designate or change your 401(k) beneficiary |
Teladoc |
www.teladoc.com/Aetna | 1-855-TELADOC (835-2362) | 24/7 | ● Connect with a licensed doctor, dermatologist or therapist ● Access quality healthcare from your home or while traveling ● Get a prescription sent to your local pharmacy when medically necessary |
Torchlight | www.airliquide.torchlight.care | N/A | N/A | ● Access expert guidance, tools and step-by-step action plans if you are caring for children, children with special needs or aging relatives |
Your Spending Account (YSA) | www.airliquidehealthbenefits.com | 1-800-964-8826 | Mon-Fri 7AM-7PM (CT) |
● Check the balance of your FSA card ● Check on claim status |